Last updated: 17 October 2026
This policy explains how R.C. Grant LTD (“we”, “us”, “our”) collects and uses personal information when you visit www.rcgrantltd.co.uk, contact us, ask for a quote or apply for a job with us.
1. Who we are
R.C. GRANT LTD is the controller of your personal information. We are a company registered in England and Wales, company number 06647352.
- Registered office: 324 Southend Road, Wickford, Essex, SS11 8QS
- Email: [email protected]
- Phone: 07788 561990
If you have any questions about this policy or how we use your information, please contact us using the details above.
2. Information we collect
2.1 Contact form
When you use our contact form we collect your full name, email address, phone number (optional), the type of enquiry and your message.
2.2 Get a quote form
When you ask for a quote we collect your first and last name, email address, phone number, project location (postcode or town), project type, enquiry stage, timescale, budget range (optional), your message and any files you choose to upload (for example drawings or photos).
2.3 Job applications
When you apply through our recruitment form we collect your first and last name, email address, phone number, postcode or town, the role and type of work you are interested in, your availability, whether you have the right to work in the UK, whether you hold a driving licence and a CSCS card, the information you tell us about yourself and your CV if you upload one.
Please do not include sensitive information (such as health, ethnicity or religion) in your CV or message unless it is relevant to your application. If we offer you a role we will carry out right-to-work checks as required by law, and we will explain those separately at the time.
2.4 Emails and phone calls
If you email or call us, we keep a record of the correspondence and any details you give us so that we can deal with your enquiry.
2.5 Website usage information
If you agree to statistics cookies, we use Google Analytics to collect information about how visitors use our website, such as pages visited, approximate location, device and browser type. See our Cookie Policy for details. Our website host and security provider also process technical information such as your IP address to deliver the website and protect it from attack.
3. How we use your information and our lawful bases
| Purpose | Information | Lawful basis (UK GDPR) |
|---|---|---|
| Responding to enquiries | Contact form, emails, calls | Legitimate interests (responding to people who contact us about our services) |
| Preparing quotes and proposals | Quote form details and uploads | Taking steps at your request before entering into a contract; legitimate interests where you enquire on behalf of an organisation |
| Carrying out and managing projects | Contact and project details | Performance of a contract; legitimate interests |
| Considering job applications | Application details and CV | Taking steps at your request before entering into a contract of employment or engagement; legitimate interests in recruiting suitable people |
| Right-to-work checks (successful candidates) | Right-to-work information and documents | Legal obligation |
| Website statistics | Google Analytics data | Consent (given through our cookie banner) |
| Running and securing our website; keeping business records; legal claims | Technical data, correspondence | Legitimate interests; legal obligation (for example tax and accounting records) |
We do not sell your personal information and we do not use it for automated decision-making.
4. Who we share your information with
We only share your information where necessary, with:
- Website hosting and management: our website hosting and management provider, who host our website and the information submitted through its forms.
- Website security and delivery: Cloudflare, Inc., which protects our website and delivers it quickly.
- Email: our business email provider, which provides our email service.
- Website statistics: Google (Google Analytics), only if you consent to statistics cookies.
- Our professional advisers (such as accountants, insurers and legal advisers), and subcontractors or partners where needed to deliver your project.
- Authorities where we are required to by law.
These organisations may only use your information on our instructions or as allowed by law.
5. International transfers
Some of our service providers (for example Google and Cloudflare) may process information outside the UK, including in the United States. Where this happens, we rely on safeguards recognised under UK data protection law, such as the UK–US data bridge or the International Data Transfer Addendum to the EU Standard Contractual Clauses.
6. How long we keep your information
- Enquiries that do not lead to work: 12 months from our last contact.
- Quotes that do not go ahead: 12 months from the date of the quote.
- Customer and project records: 6 years after the end of the project for contractual, tax and legal reasons.
- Unsuccessful job applications and CVs: 6 months after the role is filled.
- Successful applicants: information moves to your staff record and is kept in line with our employee privacy notice.
- Website form submissions stored on our website: kept no longer than the periods above.
- Google Analytics data: 14 months.
7. Keeping your information secure
We use appropriate technical and organisational measures to protect your information, including encrypted connections (HTTPS) on our website and restricted access to the people who need it.
8. Your rights
Under UK data protection law you have the right to:
- access the personal information we hold about you;
- ask us to correct information that is wrong or incomplete;
- ask us to delete your information;
- ask us to restrict how we use your information;
- object to us using your information where we rely on legitimate interests, and to direct marketing at any time;
- data portability, where we rely on consent or a contract and process the information by automated means;
- withdraw consent at any time where we rely on consent (this does not affect anything we did before you withdrew it). You can change your cookie choices at any time using the “Cookie settings” link at the bottom of every page.
Some rights only apply in certain circumstances. To make a request, email [email protected] or write to us at the address above. We will respond within one month and there is normally no charge.
9. Complaints
If you are unhappy with how we have handled your information, please contact us first so we can try to put things right. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection regulator: ico.org.uk/make-a-complaint, telephone 0303 123 1113.
10. Cookies
Our website uses cookies. Some are strictly necessary and others, such as Google Analytics, are only used if you agree. Please see our Cookie Policy for full details and how to change your choices.
11. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.